Delivery & Returns
Thank you for your order, kindly note in order to maintain a high standard and to avoid disappointing our Nubian Queens all products are carefully inspected prior to delivery.
Nubian Reines hope you and your Nubian Queen are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to Nubian Household for a full return or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within twenty eight (28) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving your RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
PO BOX 71123
Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item/s, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.