Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.nubianreines.co.uk (the “Site”).

Nubian Reines is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Our Lawful Basis for Processing (UK GDPR)

Under the UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:

  • Contract performance: Processing your Order Information is necessary to fulfil orders you place with us.
  • Legitimate interests: We use Device Information to improve our Site, detect fraud, and assess our marketing campaigns.
  • Legal obligation: We may process your data where required to comply with applicable laws and regulations.
  • Consent: Where we send you marketing communications, we will obtain your consent where required by law.

How Do We Use Your Personal Information?

We use the Order Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

International Data Transfers

Please note that some of our third-party service providers (including Shopify) may process your data outside of the UK, including in Canada and the United States. Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

  • Right of access: You have the right to request a copy of the personal information we hold about you.
  • Right to rectification: You have the right to ask that your personal information be corrected or updated.
  • Right to erasure: You have the right to ask us to delete your personal information in certain circumstances.
  • Right to restrict processing: You have the right to ask us to limit how we use your data.
  • Right to data portability: You have the right to receive your data in a structured, commonly used format.
  • Right to object: You have the right to object to our processing of your personal data where we rely on legitimate interests.
  • Right to withdraw consent: Where we process your data based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to any legal obligations we may have to retain it.

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your data rights, please contact us:

Nubian Reines
PO BOX 71123
London
SE18 9ND
Email: contact@nubianreines.co.uk